Part-Time Sales Associate
Tempo Design Store in Lausanne is hiring a Part-time Sales Associate with a flexible schedule which will be essential during peak commercial days/hours. The ideal candidate will be passionate about high-end independent retail, quality artisan brands and design brands, preservation of Japanese craft and culture, along with natural materials and techniques of production.
Responsibilities
Representing the store's philosophy
- Learning the basic information pertaining to the philosophy of the store, brands and products / taking notes and researching whenever necessary
- Communicating store's philosophy with the customers
- Dressing each day with a least a few items from the store
(Will be granted store discount)
Sales
- Opening and closing the store on days of work
- Clocking-in in the beginning of the shift / Clocking-out at the end of the shift
- Greeting customers as they come in and out of the store
- Ringing-out customers when they are ready to make purchases and pre-orders
(Will be given physical sales commission)
- Updating the online inventory after physical purchases
- Communicating the store exchange policy to customers (which is written down on paper and online), before they make an order
Customer Service
- Helping physical customers with any questions, information, sizing, exchanges and taking pre-orders
- Answering customer through email with the assistance of Store Manager
- Reporting exchanges, pre-orders or anything else to Store Manager
Store Maintenance
- POS operation and maintenance
- Keeping the store clean, organized and presentable
- Taking out trash, recycling paper boxes
- Reporting to Store Manager whenever packages have arrived in the mail
- Checking inventory and new packages
Qualifications
- Knowledge and appreciation for independent design and craft brands
- Languages: Fluent in both written and spoken English and French
- 3 years minimum of previous retail experience
- Proficiency in Photoshop, Illustrator, Word, Excel
info@ tempodesignstore.com - TempoDesignStore.com