- Pre-orders are either products that have been handpicked by us and coming soon or made-to-order just for you. 

- Estimated completion dates are not exact or fixed, they are estimates and can have production delays. 

- Pre-orders are non-refundable, no cancellations are granted, and in extreme cases, a restocking fee of 15% is issued due to cancellation. 

- Products bought with discounts are strickly non-refundable.